What are this store’s return and exchange policies?
- Our return policy lasts 14 days from the delivery. We do not offer you a refund if 14 days have gone by since your purchase delivery.
- Underwear/swimwear, earrings, and body jewelry are not returnable for health-related reasons.
- In case of damaged or defected items, contact us within 48 hours from the item delivery.
- We currently do not offer free return. Shipping fees are not refundable.
Domestic Regions – Please contact us first to initiate the return for instructions and return to our US location.
International Countries and Regions – Please contact us first to initiate the return. Mail items back to us at the address below using any trackable shipping method. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns. Please allow up to 10 business days for your return to be processed once received. Your refund will be credited back in US Dollars at the current exchange rate.
To be eligible for a return or exchange:
- Return of Damaged Items: If the item you purchased is damaged upon arrival please contact us within 48 hours. Retain your original receipt to guarantee a refund of your product. Product must be returned with your original receipt. The returned items should be unworn, clean and in the same condition as was sent out.
- Exchanges: We currently do not offer exchanges.
Mary Cheffer 717 Apollo Drive, Joliet, IL. 60435 USA